Reviews for TUXFORD LAWNMOWER CENTRE, GIRTON
5/5 from Matt
3 years ago
3 years ago
First time using Tuxford for my mower service (it was in desperate need of a service) the team were excellent and the mower looked awesome. My partner asked me if the mower was ours up on return.
Hasn’t looked or more importantly worked so well in years.
Highly recommend them.
Thank you Matt
5/5 from Iain
3 years ago
3 years ago
Great service and friendly people, always willing to help , if they haven’t got what you want they will get it in for you.
5/5 from Simon
3 years ago
3 years ago
What a great Company definite 5 stars for Paul. Was needing a quick turnaround with my machine and I had it replaced same day. Will come again for further services and any maintenance requirements in the future.
5/5 from Megan
3 years ago
3 years ago
I bought my Cobra lawnmower from here. This mower was recommended based on my requirements which was most suitable for my lawn. The lawnmower was fully built up and delivered to my door which was amazing, and took the stress out of purchasing a new mower (which I wasn’t sure about). The advice and knowledge that they have was just second to non. We’ve since had the mower serviced and again stress free with the collection and delivery service that they offer. Would highly recommend to anybody looking to buy either a new mower or get theirs serviced. 5* for me! Thank you very much.
5/5 from J
3 years ago
3 years ago
I have dealt with Paul and before him his father, Ted, for over 25 years. They are my go to place for all garden machinery needs and servicing. Always helpful and reliable. Unhesitatingly recommend them to everyone.
5/5 from James
3 years ago
3 years ago
Very helpful, bought my chain saw from them, got great advice for what I should get for my needs and found out today it was 6 years ago, never missed a beat and I use it more than I suggested I would have at first, just ordered 2 replacement chains and its a good job I went back to them because I would have bought the wrong ones. Comfortable to recommend them.
5/5 from Michael
3 years ago
3 years ago
I have been a customer of Tuxford Lawnmower Centre for more than 10 years and have had both my mowers serviced by them every year As a result of this they have both performed faultlessly. I very much look forward to their new centre and showroom at Girton being fully open. I would very much commend them to anyone requiring mower sales or service. Mike Young
5/5 from Roy
3 years ago
3 years ago
I’ve used Tuxford Lawnmower Centre now for the last few years. I’ve been very pleased with the service I have received, there’s always a big stock in to choose from. Also excellent advice and repair service. Why go anywhere else?
5/5 from John
3 years ago
3 years ago
My experience with Tuxford Lawn Mower Centre is that Paul and Tiffany are friendly people to do business with. Advice on new equipment and repair is sound and mower repair and service has been carried out to a high standard.
1/5 from Paul
3 years ago
3 years ago
I have to write this to inform peope of what can happen when using this company. I have a Hayter 56 mower and took it to Paul (who I have used before before they moved into their nice new house) and we went through a job card itemising the work that was required.
Service
Blade sharpening
Fix the exhaust that was slightly blowing
Replace rear roller bearings that had broken and needed replacing
After 2 weeks, I was told they were struggling to get the roller bearing (same old excuses Covid, supply and demand etc) so I reseached the part and found a genuine bearing in 10 minutes and had it sent directly to their workshop.
It took over another week to be told it was ready, so I had it collected. Around £140 later, the mower was back and I started it up.
The exhaust was never even looked at, despite it being written on the job card and only HALF of the split rear roller was turning.
When I queried this with them, I was told it was because another part had probably gone (so WHY wasn't this picked up when they fitted the bearing? Doh!)
So I have a mower that once again ISN'T working properly and it took nearly a month and a few quid to get it like that!
Seems to me that they no longer give a toss about customers (the very people that brought them their success) and they are too big and busy to care! Same old story as with a lot of companies. Too busy, don't care, way below standards! I am actually really angry about this as I have to go through the whole process again but this time need to find a company that DOES the work they say and cares about their customers and reputation. Will NEVER go near this company again. Complete waste of time and money. Thanks for that Tuxford Lawnmower centre. NEVER AGAIN!!!!!!!!